Hmm, looks like the manufacture needs a new rep.

glad i did not buy one from them  got one from kleen car instead

Any electrical repair shop should be able to repair it. Not much to a Vapor steamer.

We have been utilizing steamers for nearly a decade within our detailing efforts. Over twenty brands later we located our current steamer of choice which was our original unit and we are so confident in these units, we even provide loaners when you need to have yours serviced as Matt so kindly pointed out.

We are brand loyal only if that brand performs and can back up that performance with solid engineering. Our service center of choice also plays a roll within the confidence we have for the units we offer, use and swear by!

We basically beat the crap out of the units we purchase to test...some only last weeks, others months, some a year or so and the units we import will last for years or in our case...a decade. We still maintain and use the original unit we started out with a decade ago...while the design has changed some the principles and engineering remain the high point of the unit.

In addition to offering a steamer unit, we build the hose on our system in-house which is the only heavy duty hose that we know of on the market today.

We studied steamers in depth over the years and believe me...I lived through the horror of trying to have a number of these less then professional units repaired and this is why year after year we have purchased, used and now import our brand of choice.

So we are far more then just a supplier of steamers...we use, test and evaluate steamers on a regular basis and keep coming back to our original unit that has served us so well and is doing the same for many of you.